Insured shipments
All our shipments are insured. If, unfortunately, any item arrives damaged, please send us a photo. As soon as we complete the process with the company, we will resend a replacement item, free of charge.
Please note that this process may take a few weeks, due to communication with the insurance company and any new product manufacturing.
However, the incidence of damaged products is very low, less frequent than one breakage in 100 shipments.