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Shipping times

Products already in stock in the store can be shipped within 7 working days, or even sooner upon request.

Some products may not be available in the store and will be ordered and put into production once payment has been made.

Production times can take up to 15 days, and overall, delivery could take a few weeks.

To find out shipping times, contact us on Whatsapp: +39 351 582 5865:

Keep in mind that you're buying handcrafted products from a family business. Handmade things take time.

Slow, human time is an integral part of the value of these artifacts, which thus maintain their exclusivity and uniqueness.

Thank you for your understanding. Feel free to contact us with any questions!

From the day of shipment to delivery

Domestic shipments take 2-3 business days. We ship via Poste Italiane.

International shipments take 3-6 business days to reach your shipping address!

We ship worldwide and to islands in the oceans starting from 20 euros!

Insured shipments

All our shipments are insured. If, unfortunately, any item arrives damaged, please send us a photo. As soon as we complete the process with the company, we will resend a replacement item, free of charge.

Please note that this process may take a few weeks, due to communication with the insurance company and any new product manufacturing.

However, the incidence of damaged products is very low, less frequent than one breakage in 100 shipments.

No returns are made

Find information about return policies at this link.

We are committed to letting you know about our products in advance, to minimize return requests. We can send photos and videos of the items, so you can "preview" these beautiful objects that you will place in your homes, if you wish. Contact us via WhatsApp if needed.

Each product is unique and some small irregularities may occur during the artisanal process

It's important to understand that these products are handmade. This means there may be some irregularities, such as slightly rougher areas or flowers that aren't perfectly aligned with the composition and almost look like they're trying to escape!

Working with natural materials exposes our artisans to a certain degree of unpredictability during the manual process, but they are committed to providing a pleasing and harmonious overall result. We also inspect the piece in-store before shipping.

Given the inherent variability of natural elements, composition and color nuances may vary. Feel free to contact us for a preview of the product, which will be done via photos and videos via WhatsApp.